IGNOU Contact Number 2025: The Indira Gandhi National Open University (IGNOU) is one of the largest open universities in the world, offering a variety of undergraduate, postgraduate, diploma, and certificate programs to students across India and abroad. With more than 3 million students, IGNOU caters to diverse educational needs through distance and online learning.
Due to the vast student base, it’s natural for students to face concerns or queries regarding:
- Admission
- Study materials
- Assignment submissions
- Exam forms
- Grade cards
- Practical classes
- Convocation and certificates
For every such concern, IGNOU provides dedicated support channels including contact numbers, email support, regional centre contacts, and online portals.
In this detailed article, we will explore the IGNOU contact number list for 2025, region-wise support details, how to contact IGNOU headquarters, how to escalate issues, and everything else a student needs to know to connect with the right authority.
Why Is It Important to Have IGNOU Contact Information?
In an open and distance learning system like IGNOU, physical visits are often minimal. Therefore, having access to accurate and official contact numbers and support channels is critical for solving academic and administrative issues quickly.
Some common issues for which you may need to contact IGNOU include:
| 🧾 Issue | 📍 Need to Contact |
|---|---|
| Admission not confirmed | Student Registration Division |
| Study material not received | MPDD / Regional Centre |
| Assignment status not updated | Regional Centre / Evaluation Division |
| Exam form errors | Student Evaluation Division |
| Name correction or wrong details | Registration Division |
| Degree not received | Exam or Convocation Division |
| Course change or re-registration issues | Student Support Division |
| Technical issues with portal | Online Support Cell |
IGNOU Headquarters Contact Information (2025)
Here are the official contact details of the IGNOU headquarters in New Delhi, which handles national-level issues.
| 📌 Department | 📞 Phone Number | |
|---|---|---|
| Student Registration Division | 011-29571301, 011-29571528 | [email protected] |
| Student Evaluation Division | 011-29572210 | [email protected] |
| Material Production and Distribution Division (MPDD) | 011-29572008 | [email protected] |
| Assignment Queries | — | [email protected] (if directed) |
| Admission Helpline | 011-29572513, 011-29571301 | [email protected] |
| General Queries | 011-29535924, 011-29532321 | [email protected] |
| Website / Tech Issues | — | [email protected] |
📍 Address:
Indira Gandhi National Open University
Maidan Garhi, New Delhi – 110068
India
How to Contact IGNOU Regional Centres?
IGNOU has over 60 regional centres across India that manage admissions, academic counselling, assignment collection, and student grievances for their respective regions. Students are expected to contact their assigned regional centre for most academic or logistical issues.
Below is a sample table of some major IGNOU regional centres along with their contact numbers and emails:
| 📍 Region | ☎️ Contact Number | |
|---|---|---|
| Delhi-1 | 011-29571313 | [email protected] |
| Delhi-2 | 011-29571533 | [email protected] |
| Delhi-3 | 011-29572402 | [email protected] |
| Mumbai | 022-22624590 | [email protected] |
| Bangalore | 080-26654747 | [email protected] |
| Patna | 0612-2350134 | [email protected] |
| Kolkata | 033-22810572 | [email protected] |
| Hyderabad | 040-23117550 | [email protected] |
| Chennai | 044-26618040 | [email protected] |
| Bhopal | 0755-2578455 | [email protected] |
🔎 Note: Every regional centre may also have multiple study centres under it. For local level issues, contact your study centre coordinator whose contact details are given on your admission letter or student portal.
How to Know Your Assigned Regional Centre?
If you’re not sure which regional centre you’re registered under:
- Visit the IGNOU Admission Status Page
🔗 https://isms.ignou.ac.in/changeadmdata/AdmissionStatusNew.ASP - Enter your enrollment number and select the program code.
- Your assigned Regional Centre and Study Centre will be displayed on screen.
Once you know your regional centre, you can directly use the contact number and email for queries or complaints.
Student Support through IGNOU iGRAM Portal
IGNOU has a dedicated online grievance redressal platform called iGRAM (IGNOU Grievance Redressal and Management).
If you’re unable to connect via phone or email, you can submit your issue online:
How to Raise a Grievance?
- Visit: https://igram.ignou.ac.in
- Click on “Register Grievance”
- Log in using your enrollment number
- Choose the nature of the complaint (e.g., assignment status, marks not updated, degree not received)
- Write your query and attach supporting documents (if required)
- Submit the grievance and note the ticket number for tracking
IGNOU Contact Points for Specific Services
Below is a guide to help you contact the right department based on your need.
| 📌 Purpose | 📞 Contact/Email |
|---|---|
| Admission Queries | 011-29571301 / [email protected] |
| Study Material Not Received | [email protected] |
| Change in Name/Address | [email protected] |
| Technical Issues in Portal | [email protected] |
| Re-Evaluation / Grade Card | [email protected] |
| Assignment Submission Problems | rc-specific email or [email protected] |
| Examination Forms | [email protected] |
| Online Programs (SWAYAM, eGyanKosh) | [email protected] / [email protected] |
| Convocation Queries | [email protected] |
IGNOU Online Support Channels
In addition to helpline numbers and emails, IGNOU also operates various digital platforms for students:
| 🔗 Resource | 📌 Description |
|---|---|
| IGNOU Student Portal | For login, profile, assignments, exams |
| iGRAM | Grievance management |
| eGyankosh | Study material & eBooks |
| IGNOU Exam Portal | Exam forms, results, hall tickets |
| Assignment Status | Check submission and marks |
| Admission Status | Admission confirmation |
| IGNOU ID Card Download | Identity card of the student |
Important IGNOU Contacts & Links
Here is a concise table with important IGNOU contact information and official links you should save:
| 🔖 Resource | 🔗 Link / Contact |
|---|---|
| 🎫 Admission Status | Click Here |
| 📚 Student Portal | https://ignou.samarth.edu.in |
| 📧 Email Support | [email protected] |
| ☎️ Helpline Number | 011-29572513 |
| 🧾 Assignment Status | Click Here |
| 📄 Exam Form Portal | https://exam.ignou.ac.in |
| 📦 Study Material | https://egyankosh.ac.in |
| ❗ Raise Grievance | https://igram.ignou.ac.in |
| 🆔 ID Card Download | https://ignou.samarth.edu.in |
| 🎓 Degree / Convocation | [email protected] |
Pro Tips to Effectively Communicate with IGNOU
- ✅ Always mention your enrollment number, program code, and regional centre when writing emails or calling.
- 📎 Attach scanned copies of important documents (fee receipt, ID card, etc.) while raising support tickets.
- ⏳ Wait for 5-7 working days before following up on an email.
- 📍 Try calling during working hours (10 AM to 5 PM), Monday to Friday (excluding national holidays).
- 📝 Keep a record of all communications including emails, screenshots, and phone call details.
FAQ about IGNOU Contact Number 2025
What is the main IGNOU contact number?
The central IGNOU student helpline number is 011-29572513.
How can I contact my study centre?
You can find study centre contact details on your regional centre’s website or through your student portal dashboard.
What should I do if no one answers the helpline number?
Try emailing your regional centre, or raise a grievance on iGRAM.
Can I visit IGNOU in person for help?
Yes, you can visit the regional centre or headquarters in New Delhi, especially for document submissions or escalated issues.
How long does it take for IGNOU to respond to emails?
It can take between 3 to 10 working days depending on the volume of requests. Always follow up if you don’t hear back within that time.
Conclusion
Staying connected with IGNOU is essential for a smooth and successful academic journey. Whether you’re a new student or a continuing learner, knowing the right IGNOU contact numbers, emails, and support channels ensures that your issues are resolved in a timely and efficient manner.
With over 60 regional centres, a strong online support system, and dedicated helplines, IGNOU remains committed to providing responsive and student-centric services.
Save this page for future reference, and share it with your fellow IGNOU students!
